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CI&I is an approach to improvement that has important qualities:
CI&I is a process for anyone - individuals, teams, businesses, organisations and/or partnerships. It has been designed for a specific goal: to achieve
more rapid and frequent successes, improvements and innovations A process is a logical set and sequence of steps, actions and tools to achieve a goal. By using this well-designed and tested process, you can have confidence that you will achieve more successes, improvements and innovations. |
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CI&I is a simple, cyclical and dynamic process of seven steps that has proven successful in a range of contexts. As represented in the diagram above it appears simple. It is simple, however subtle dynamics emerge with use and you will find times when it is advantageous to backtrack in steps, to undertake several cycles simultaneously and to allow new cycles to begin while you're already undertaking the current focus. Go to CI&I - Seven Steps for detailed information about each step. For each of step there is a selection of tools to improve the quality of thinking, feeling and action. Find more about tools in the tools section. We suggest you begin by practising the cycle on something simple and small. Once you have an understanding of the dynamics between steps and skill in using the process and associated tools you will develop the judgment about how to move away from a rigid interpretation of the process, while getting value out of the steps. The are seven steps. Click here to learn more... You may take an hour, month, quarter or decade to go through CI&I cycles and undertake different improvement and innovation cycles simultaneously in different scales and different time-frames. The important thing is to do regular, frequent cycles and you will achieve more improvements and innovations leading to more rapid success. Every time a cycle is completed a new level of performance is created. From this new level further successes, improvements and innovations are possible. |
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